What are your hours?

Our regular hours are:

  • Monday to Friday: 10am – 6pm
  • Saturday: 9am – 5pm

 

May I join my partner or friend during their service?

We understand that special occasions can be celebrated with a spa service. However, to maintain a tranquil and serene environment, all services, except for our couples packages, are performed in private rooms. The services are best performed without anyone else in the room due to space, distractions, and the need to maintain a calming atmosphere.

Can I claim your services on my health plan?

Services at Namaste Day Spa are not eligible for medical expense claims, as we do not have registered massage therapists.

 

Can you please not get any oil in my hair / moisture on my newly filled eyelash extensions?

This is a question that comes up a few times every year; and here’s the thing… do you want a GOOD facial/massage? Or a GREAT one? Avoiding areas that we are used to touching is awkward and unnatural for us and will certainly affect the flow of your treatment. Book these treatments on a day when you don’t need to look pristine after. Enjoy these messy, melty, yummy treatments!

Can I bring my child or baby?

Your appointment is reserved especially for you and your relaxation. As much as we would love to have mini spa days for little guests, the ambiance within the spa remains as relaxing as possible for all of our guests, most of whom are specifically enjoying some time away from their little ones. This means we require another form of childcare to be arranged outside of the spa environment. Namaste does not allow babies, or young children past the front reception desk or to accompany a parent to a service. This helps create and maintain a relaxing environment for everyone, as our treatment rooms are just big enough for our esthetician to treat a single client. Thanks for your understanding!

What is your cancellation policy?

To respect our small spa’s schedule, please provide ample notice for cancellations. New clients and appointments exceeding one hour require a credit card reservation. Read our full policy here.

 

Do you host group spa events or couple’s services?

With adequate notice, we accommodate special events. We offer one couples service room, allowing us to host one couple at a time.

Where do I park?

Parking for the Landmark 6 building is right next to the building in the Landmark 6 Parkade. The first level is all  visitor parking!

If you are going to be in the spa for more than 3 hours, we will send out details for the paid parking lot beside the parkade and will pay for your parking upon arrival.

Can I claim your services on my health plan?

Services at Namaste Day Spa are not eligible for medical expense claims, as we do not have registered massage therapists.

 

Can I claim your services on my health plan?

What exactly is a brazillion/manzillion wax?

During this procedure, hair is entirely removed from the pubic region, including the outer labia and around the anus (or “bunny tail” for females). For males, it covers from the tailbone to the belly button. Typically, the service takes about 20-30 minutes for women and 30-45 minutes for men.

 

What are the do’s and don’ts after waxing?

Post-waxing tips for minimal irritation:

  • Keep the area clean and avoid touching it.
  • Use natural aloe vera to soothe redness.
  • Avoid tanning beds or hot tubs for 48 hours.
  • Regular exfoliation with a loofah or brush is recommended.
  • Refrain from shaving; schedule waxing every 4-6 weeks.
  • Products with Retin A or Accutane should be avoided due to skin thinning.

What about numbing creams?

We do not use numbing creams as they require advanced application and hinder wax adherence. Please refrain from applying lotions, creams, or oils before your waxing session.

 

Do you offer maintenance pricing for regular waxing?

Pricing remains standard across all waxing services due to thorough coverage. Sparse hair may qualify for discretionary discounts. Visit our website for current pricing on new and maintenance Brazilian and Manzilian waxing.

 

How long should the hair be?

Please allow 1/4″ of hair growth, roughly the size of a tic tac, prior to your appointment. Avoid trimming beforehand, as excessively short hair may result in rescheduling.

If you are booked for laser Hair Removal, A pre-treatment sheet will be sent out to you, tplease shave prior to your appointment, or book the Shave – Add On.

Do you “double dip”?

Fresh spatulas are used for every application of wax. Double dipping is strictly prohibited at Namaste Day Spa. WE NEVER DOUBLE DIP, EVER.

 

Does waxing hurt?

Pain tolerance varies among individuals. Some clients comfortably engage with their phones throughout, while others find it more intense. If pain concerns you, consider taking an Advil 45 minutes before your appointment.

 

Can I come for a pedicure with specific foot conditions?

Please inform us when booking if you have fungal nails, warts, or athlete’s foot to determine service eligibility.

 

How do you ensure infection control?

Cleanliness is paramount at Namaste Day Spa. Every surface is sanitized before your visit, and all implements undergo sterilization using hospital-grade chemosterilants.

 

 

How do you ensure infection control?

Frequently Asked Questions

Contact us to book an appointment!

Book an appointment with one of our amazing spa practitioners! Connect your body, mind & spirit with a spa appointment at Namaste!